|
Built for ease of use and maximum flexibility, InterAct offers the most complete suite of “Best Gen” phone, dispatch, map, mobile, and records management systems for law, fire, EMS, court and jail. Founded in 1975, InterAct leads in the research and ingenuity of Next Generation incident response management technology, and innovative offerings such as digital video surveillance, crisis management, and virtual emergency operations systems.
Connections for Life
Public safety is all about making connections—enhancing communication and cooperation between PSAPs, local and regional agencies, emergency responders, and citizens. These connections extend to interactions with our clients. We’re committed to making strong connections with you, bringing you seamlessly connected products that reduce emergency response times, increase community policing time, improve officer safety, streamline dispatch, and foster connections with nearby agencies—leading to safer communities for all.
This also means we’ll be there for you for the long term, helping you make the most of your investment in public safety systems. We know that every agency has a unique way of doing business, so instead of a one-size-fits-all suite our flexible applications can be customized to meet your specific needs. The InterAct Connections Framework™ provides the foundation upon which customized public safety systems are built including our own applications and third-party products allowing you to do business your way.
Partners for Life
We're committed to the success of your public safety project. We start by helping you garner the funds you need for new public safety systems. We have helped our customers secure millions of dollars of grant funding. Having worked closely with government agencies for more than 30 years, we've earned a coveted place on the GSA Schedule 70 and numerous other state contracts to simplify the procurement process. Once you project is underway, we work closely with you to plan and implement a system that works for you and bring support services such as data conversion and training to keep things running smoothly.
Efficiency for Life
For more than 30 years, at more than 800 installations, in more than 30 states, and around the globe, we've been honing our operations for maximum performance and agility. Along the way, we achieved ISO 9001:2000 certification, a rarity in public safety, and an affirmation of our process continuity and quality management success.
Support for Life
You have our personal commitment to excellence, innovation, integrity, communication, and leadership - the pillars of InterAct 5 Star Service. Our live Customer Care team is available for any software and/or hardware issues you may have 24x7x365 via phone, email, and our online customer portal.
The Best of Both Worlds
InterAct's strength is in our abilities as systems integrators. Get best-of-breed applications that are right for you and end-to-end data flow through seamless integration.
|
