HigherGround, Inc.
| TollFree | 800-576-4223 |
| Phone | 818-456-1600 |
| Fax | 818-456-1515 |
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Contact:
James Ballard
VP, Sales
VP, Sales
21201 Victory Blvd., Suite 105
Canoga Park, CA 91303
Canoga Park, CA 91303
HigherGround is a call recording and data integration company that has provided cost effective, easy-to-use, and scalable mission critical solutions to public safety communications centers for decades.
NextGen Capture911 reliably records every call and radio interaction including associated data - time, date, ANI/ALI, radio ID, alias, talkgroup ID, etc. The system captures 100% of audio from any combination of traditional or trunked radio and circuit-switched or VoIP telephone systems across multiple locations. There are options available for screen capture, text, video, GIS data, and more. The NextGen Capture911 virtually re-creates an entire incident and provides public safety organizations with increased efficiency in incident reconstruction and investigation analysis.
NextGen Quality911 is a dispatcher evaluation tool that maximizes service quality and helps ensure compliance with the latest regulatory standards. PSAPs can assess and improve skills of call takers and dispatchers through periodic evaluations of recorded interactions using form-based evaluations and customized scorecards.
Capture911 and Quality911 applications have been installed in more than 1000 PSAPs and government agencies. In addition, HigherGround's Instant Retrieval software (IRR) is a proven industry standard for call recording and is used as an OEM integration with products produced by several industry leaders such as Solacom, Plant/CML, InterAct, VisionAIR, and Motorola.
Contact Sales for a quote or product demonstration.
NextGen Capture911 reliably records every call and radio interaction including associated data - time, date, ANI/ALI, radio ID, alias, talkgroup ID, etc. The system captures 100% of audio from any combination of traditional or trunked radio and circuit-switched or VoIP telephone systems across multiple locations. There are options available for screen capture, text, video, GIS data, and more. The NextGen Capture911 virtually re-creates an entire incident and provides public safety organizations with increased efficiency in incident reconstruction and investigation analysis.
NextGen Quality911 is a dispatcher evaluation tool that maximizes service quality and helps ensure compliance with the latest regulatory standards. PSAPs can assess and improve skills of call takers and dispatchers through periodic evaluations of recorded interactions using form-based evaluations and customized scorecards.
Capture911 and Quality911 applications have been installed in more than 1000 PSAPs and government agencies. In addition, HigherGround's Instant Retrieval software (IRR) is a proven industry standard for call recording and is used as an OEM integration with products produced by several industry leaders such as Solacom, Plant/CML, InterAct, VisionAIR, and Motorola.
Contact Sales for a quote or product demonstration.
